FAQ

Frequently Asked Question

We accept all major credit cards, including Visa, MasterCard, and American Express.

Yes, additional drivers can be added to your rental agreement.

The vehicle will be provided with a full tank of fuel. You can either return the car with a full tank or pay for the fuel used at the time of return.

Yes, we offer various discounts based on duration of the rental.

Cancellation policies vary. If you cancel within the specified period, you may not incur a fee. However, late cancellations or no-shows may be subject to charges.

Cross-border travel is prohibited. The vehicle must only be used within the boundaries of Guyana.

All of our rental vehicles come with complimentary unlimited mileage.

Towing with rental vehicles is prohibited. Please refer to your rental agreement for specific terms and conditions.

In the event of an accident, ensure everyone is safe, contact the police to file a report, and notify our rental office as soon as possible. Detailed instructions are provided in your rental agreement.

Yes, we provide long-term rental options at competitive rates. Contact our office for more information and to arrange a customized rental plan.

Absolutely! We offer a range of premium and luxury vehicles perfect for special occasions. Please contact us to discuss your needs.

Contact our office as soon as possible. We will do our best to locate and return any lost items.

Yes, all vehicles are thoroughly cleaned and sanitized between rentals to ensure the highest level of hygiene and safety.

No, driving the vehicle off road is strictly prohibited. The vehicle must only be used on paved road surfaces.

We only operate on reservation bases. Visit our website or Contact our office to secure your rental now!

We offer a wide range of vehicles including compact cars, sedans, SUVs, and minivans from various popular brands.

Yes, we offer flexible leasing terms to accommodate both short-term and long-term needs.

Rental rates depend on factors such as the type of vehicle, duration of rental, and any additional services or insurance coverage selected.

Yes, typically renters must be at least 21 years old, and sometimes there are specific age restrictions for certain vehicle types.

You’ll generally need a valid driver’s license, a major credit card in your name for payment and deposit purposes, and sometimes additional identification.

Yes, we offer basic insurance coverage as part of our rental packages. Additional coverage options may also be available.

Reservations can be made online through our website or app, or you can contact our customer service team directly at +(592)-614-2316 to assist with your booking.

The Vehicle can be Picked-up and Drop-off at the Chedi Jagan International  Airport, Eugene F Correia International airport. We can also pick-up and drop-off the vehicle at your location / hotel. Reach out to us should require this service. Please note that depending on location pick up /delivery fee may be charged.

Our rentals include roadside assistance for emergencies. You’ll receive details on how to contact our support team in case of any issues.

There may be charges for optional extras such as child seats, or additional drivers. We’ll outline all fees clearly before you confirm your reservation.

Yes, you can drive for up to 90 days on your country’s drivers license before you required a permit for Guyana Revenue Authority.